
Facebook is a social utility that connects people with friends and others who work, study and live around them. People use Facebook to keep up with friends and it currently has more than 500 million users. Facebook provides many tools for maximizing the effect of your presence on the social network, most of all by means of fan pages and groups. Both Fan pages and groups are really powerful and have great features for marketing a company, a product or common interest. Fan pages can be set up almost the way you like and you can add your own graphics, buttons and forms. Also a key features of fan pages is that messages on the wall are pushed to everyone who "likes" the fan page. Groups however allow the group owner to send emails to all members and these two features are what really makes Facebook marketing viral and a great way for brands to get started marketing in the social media space. Today, more than 25 million users have become Fans of one or more of the several hundred thousand Pages on Facebook. For this article I found 30 excellent examples of Facebook fan pages that I believe will truly inspire you.
For many companies a Facebook fan page is an integral part of their social media campaign. But, what elements help fan pages build up large followings and what can brands do to emulate the success of others? I’ve put together a list of specific elements that I believe have helped create fan pages with large, engaged, followings.
Building a large following requires a network of other platforms, working in conjunction to drive visitors to your fan page. One brand that does that well is Victoria’s As you can see, on their PINK landing page they have a link to their Facebook fan page and their MySpace profile. Victoria’s Secret leverages the traffic their home page gets and pushes them to their Facebook fan page. Many companies lack this level of dedication, expecting their consumers on Facebook to find them automatically. However, that’s not usually the case. When is the last time you went looking for a brand’s Facebook fan page? More often than not, a consumer will stumble upon the page, either through a friend or from a hub, similar to Victoria’s Secret’s PINK page. Understandably, the fact that the demographic targeted by Victoria’s Secret PINK, aligns exactly with the demographic that is most active on Facebook, has helped grow the group as well.1. Networking with other platforms
Secret with their PINK line.
Some pages are used as connection hubs, but others offer information pertinent to their consumers. They use the information as added value to have consumers create a connection with the brand. Dell has done a great job with their social media resource for small businesses. Understanding that small business owners buy computers, by offering them this resource, small business owners interested in social media keep Dell top of mind. Although, Dell can’t explicitly gauge the success of this program in ROI, it is a branding exercise. Also, since they offer deals and updates on new products on the page – the page does have a chance to convert small business owners into Dell consumers.
For brands that want fan pages to have added value (a reason for users to join the page, aside from brand loyalty), but don’t want to become a resource portal; offering contests and coupons specifically to Facebook users can entice consumers to join. Sears offered fans a $10 coupon to use in stores, giving consumers a reason to join. Clicking on the coupon takes you to a page where Sears collects your information and sends you information about the coupon, deals, and offers. There’s no way to make sure the coupon is given to only Facebook fans, however like Sears, brands can require an email before receiving the coupon.
One of my favorite stories about social media involves the Coca Cola Coca Cola, instead of taking over the page and making it their own, rewarded the fans by bringing them to Atlanta and giving them a tour of the Coke facility. The fan page remains theirs, but now they have the blessing and help of Coca Cola. By empowering the fans to keep their fan page, Coke ensures a passionate page owner. The Coca Cola marketing team was also smart enough to realize that letting others know what happened here would work in their favor. The fan page creators were told to make a video of the history behind the fan page and how Coke had reached out to them and rewarded them for this. The video shows future ‘brand enthusiasts’ that creating successful groups around Coca Cola can result in rewards and recognition.
Sometimes no matter what you do, your Facebook page won’t grow. This can simply be a side effect of Facebook’s demographic. There are just some brands that will not have a strong presence on Facebook. Understanding the demographic present can help you decide if Facebook is worth it for your business. From Quantcast estimates, we can tell that Facebook skews towards female youths. Interestingly, 53% of users have kids and a majority make over $60k a year salary. Obviously, over 50% are college kids. The demographics that make up Facebook are changing quickly, as more moms have begun to join and the college market has become saturated — so be sure to keep checking up on demographic changes over time. As Facebook changes, your campaigns may need to change with it for maximum effect.2. Creating a resource
3. Creating contests that include participation
4. Empowering pre-existing pages
Facebook page. The fan page was created by two users who liked Coke. What started as a fan page for fun, turned out to be the largest product fan page on Facebook.5. Targeting the proper demographic